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Helpdesk Phishing

The Rise of Helpdesk Phishing Attacks

Helpdesk Phishing Attacks: Why IT Support Is the New Frontline in Social Engineering For years, phishing defense focused on inboxes. Firewalls, email gateways, URL filters, and user training became the backbone of protection. But attackers adapted. Today, some of the most damaging breaches don’t start with a malicious email. They…
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vishing

Why Voice Phishing Testing (Vishing) Is No Longer Optional

For years, phishing testing focused almost entirely on email. And for a long time, that approach worked.  Today, some of the most damaging breaches don’t begin with a suspicious link or attachment. They begin with a phone call. A trusted voice. A request that feels routine—and urgent at the same time.  That’s voice phishing. And it has…
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